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Outdoor Power Equipment Mechanic (OPE Mechanic) (511 Union West Boulevard, Matthews, NC, USA) – Veteran Jobs | Hire A Veteran

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General Requirements

· Must continually be able to lift and handle heavy loads up to 70 lbs.

· Must have good eyesight (correctable to 20/20) and normal hearing for diagnostics and troubleshooting equipment two stroke and four stroke

· Must have Stihl Bronze certification

· Must Have Briggs and Stratton dealer certification.

· Basic knowledge of four and two stroke equipment

· Basic knowledge of electrical low voltage systems 12v and 24v

· Basic knowledge of all kinds of garden equipment Zero turn mowers, blowers, generators, trimmers. Pressure washers, basically all power equipment.

Target Responsibilities:

· Repair and maintain small engines, large lawn equipment, mowers, tillers, and other related vehicles and equipment.

· Responsibilities include diagnosing small engine problems, maintaining shop area cleanliness, and collecting and disposing of trash.

· Clearly explain (if called upon) to the customer’s satisfaction the diagnosis and repair of the machine in question.

· Continually seek both technical and product training when available.

· Demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality

· Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.

· Treat management and other employees with respect and contribute to building a positive team spirit.

· Follow instructions and promptly respond to management direction.

· Work with integrity, always upholding company values.

· Perform related responsibilities/accountabilities as required or directed.

Daily Duties and Responsibilities:

· Begin each workday with a positive attitude by encouraging yourself to meet the daily and weekly goals. Work to develop a sense of “team” in the service department and across other departments.

· Repair or overhaul small engines and related mechanical or structural parts for a variety of equipment types.

· Perform repairs within the time parameters as established by flat rate time or billed time with proper diagnosis

· Maintain an orderly and clean work area. Also assist in keeping the entire shop orderly and clean.

· Collect and dispose of trash.

· Establish and maintain a positive working relationship with employees, vendors and customers

· Respond promptly to customer needs and manage difficult customer situations

· Completely fill out and turn in all work orders.

Weekly Duties and Responsibilities:

· Study and review all relevant product repair updates

· Inspect, clean and maintain all equipment used

· Report any faulty equipment or hazards to the shop supervisor
Meet with supervisor to discuss the weekly repair trends, comebacks and service problems’

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